Our check-in is at 2.00 p.m. but if you arrive earlier and the room is not yet ready you can relax by the pool.

Our check-out is 12.00 noon and a later check-out is possible subject to availability and a fee depending upon the time.


We charge a Non Refundable Administration Fee on receipt of any direct booking with us and then there is no further charge until 21 days prior to your arrival.


Many countries are now exempt from paying for a Visa On Arrival and you can check whether your country is one of them via the link below


The 1 hour trip to or from the Airport is $US 35.00 one way.    We use local drivers from our Village and you can pre-book your Transfer when booking with us online.   All drivers speak English, have clean cars and good driving skills.   You are welcomed and assisted with your luggage and given bottles of cold water and face towels to refresh you.


We have a Security Man who is at the Villa every night from 10.00 p.m. until 7.00 a.m.  His name is Komang and although his English is not as good as our Day Staff, he has an engaging smile and will always do his best to assist you or phone for help if needed.


There is no Bluebird Taxi Service in Ubud, but rather it is all local people who do a taxi and tour service for travellers’ and locals.   You will find them standing holding a TAXI sign everywhere in Ubud.   A taxi in either direction from Villa Saraswatito Ubud centre should cost no more than Rp 60,000 (sometimes you can negotiate it for less – and if you are on the other side of Ubud it will be more).   If you are a solo traveller then it is great fun to actually be a passenger on a motor scooter Taxi – the best way to get around in Bali and they are all experienced drivers.


We have many solo travellers who choose to visit Ubud and stay at Villa Saraswati.  Ubud is a very safe location and is gaining a reputation as a great destination.  You will find everyone very friendly and will enjoy meeting both travellers’ and locals alike.   At Villa Saraswati we provide you with a local sim card in a mobile phone so that you can contact us at any time.


We operate a complimentary shuttle service into Ubud twice a day at 10.00 a.m. and again early evening around 6.00 p.m.    A taxi back to the Villa should not cost more than Rp 60,000 and you can often bargain down to Rp 50,000.   Should you wish to go into Ubud outside of our shuttle hours we have organised a price of Rp 50,000 with our local drivers.


We have a small Restaurant for those times when you wish to spend the day relaxing by the pool, or you arrive late in the day or return from a tour and do not wish to go into Ubud. The menu is small but more than adequate and offers drinks as well. With such an enormous range of restaurants available in and around Ubud most of our guests choose to eat out. Our complimentary Breakfast is served between 7.30 and 10.00 a.m. and guests often say they do not need lunch after such a wonderfully generous breakfast – all freshly prepared. Order the Balinese Breakfast (24 hours in advance) as this is a specialty enjoyed by many.

We DO NOT ALLOW Takeaway Food to be brought into Villa Saraswati.


There are just so many Restaurants in and around Ubud – the best way to make your selection is to check out the recent reviews on Trip Advisor but we have also made a list of popular ones which you will find in the comprehensive Information Book provided in your room.


We have a range of Tours and activities that you can choose from or spend some time with our Manager Mr Komang and he can help you customise one to suit your needs.  We have put together a selection in our Information Book and these can easily be arranged at short notice.


We have a wonderful local woman, Ketut, who comes in to do massages here in the Villa.  There is a small menu to choose from and as you will see from our Trip Advisor reviews, she receives a lot of compliments from our guests and is moderately priced.   Her prices are given to you on arrival.   There is a huge number of Spas in Ubud and our staff can help you to make appointment.  A few will also offer complimentary pick up and drop off.


We accept cash (USD, AUD or Rupiah). We also accept Visa and Mastercard – all transactions are in Indonesian Rupiah and incur a 3% surcharge.
Do NOT change your money at the Airport as the rate is not as good as Authorised Money Changers – there are many in and around Ubud. You can pay at many Restaurants with a Visa or Mastercard but with smaller establishments it is a cash society. Bring some cash with you to change with the Money Changers to avoid the low exchange rate and the fees at ATM’s.


There are a few classes held nearby and then a plethora of places in and around Ubud.   If this is something you are interested in doing then check it out on Trip Advisor before making your selection.


We are lucky at Villa Saraswati as we have a low mosquito population and we also do fogging weekly to ensure that this will remain so.   Some areas of Ubud have a high number of mosquitos and so it is advisable to use a repellent and remain covered if trekking around through rice fields etc. as Dengue Fever is common in some parts.   We have never had an outbreak of Dengue Fever in our village.


We are 4 km from the Royal Palace in the centre of Ubud and the drop off point for our complimentary shuttle into Ubud (around 5-10 minutes) and as it is all downhill with many art galleries, museums, shops and cafes and restaurants along the way many guests like to walk as well. This would take approximately 40 minutes if you did not stop – but you will !

There is also a wonderful walk along the Campuhan ridge – we drive you to the beginning and once again it is a downhill walk and brings you out at the beginning of Ubud proper. This is very popular with all of our guests.


There are a number of classes in and around Ubud, but we recommend either the PAON (morning or afternoon) or Lobong (mornings only) classes as we have received the most consistent reports from guests on both of these. Guests love that they are not held in a Restaurant but rather a Balinese compound and operated by a Balinese Family.   They are great fun and have good personalities and one more thing, do not worry they have a western toilet !   Mr. Komang can arrange this for you either before or after you arrive.


You can feel completely safe eating anything on your plate at Villa Saraswati as any fruit or vegetable which may be eaten raw is washed in bottled water prior to being stored in our refrigerator.    When eating out a safe rule of thumb when trying a local Balinese Warung is to avoid eating anything that is raw – but be warned the Balinese like their food very spicy and so you will need to like that level of spice.   With other Restaurants you can usually choose your level of spice and if you wish to have salad, ask them first if it is washed in bottled water or not.


We have complimentary WiFi throughout Villa Saraswati and we enjoy a consistently good reception, but this is Bali and there are days !!


We have a number of Nokia Mobile Phones with a local Sim card which we lend to guests (particularly solo travellers) and this offers you the ability to contact us here at Villa Saraswati should the need arise.


We can organise for your Laundry to be done and there is a sheet of charges in the Information Book in your room.    There is an additional charge for same day service.


We provide you with two complimentary bottles of water on arrival and thereafter we ask you to refill these from the jug of bottled water in your room. This is our way of doing our bit to minimise rubbish here in Bali.

When cleaning your teeth it is quite safe to wash your mouth with the tap water as this comes from our well which is 90 metres deep and has been tested to be excellent quality, but bottled water is provided for drinking.


One of the best ways to travel and see Bali is by Scooter – so if you are confident then this will appeal to you.   Please ensure that you have an International Driver’s Licence before you come to Bali and then we can easily arrange the scooter hire for you.  We also have two bicycles at Villa Saraswati which are complimentary for our guests to use.


The climate in Bali is tropical and between 28-32 Celsius and life is very laid back and casual. You do not need a lot of clothes and make sure you leave room in your suitcase because you will want to buy things to take home with you. If you think you may want to go trekking then do not forget to bring some suitable footwear.

Do not forget swimwear, lightweight clothing, a hat or cap, sunglasses, sunblock, insect repellent and your own snorkelling equipment is you prefer it (we provide shower gel, shampoo and conditioner, hand wash, hair dryers on request and pool towels).

The dry season is generally from April through to end of November and the west season from November until end of March. The temperatures are hotter on the coast and a little cooler in Ubud.

The power supply is 220 V and we provide adaptor plugs on request at Villa Saraswati. The plug in Bali is the 2 pin (round) fitting.


If you feel that our staff have taken good care of you during your stay then please feel free to leave a tip for them when settling your account. This is a tradition here in Bali and is always very well received by the staff. We ask that you do not give anything directly to a staff member as the tips are shared equally between all of them at the end of each month.

When out and about in Bali you will often see that a service fee is already included in your final account, but bear in mind that wages are very low in comparison to back home and so an additional gratuity is always appreciated.